Shipping and Return Policy

Shipping within India:

We offer Free shipping on all orders above ₹600 only..

Orders are processed within 1-2 business days, and the estimated delivery time is 5-7 business days, depending on your location. Order processing is also subject to stock availability.

Shipping & Cancellation Policy:

Once if the order is shipped, cancellation can be done only after the shipment is returned to us and appropriate courier charges will be deducted, and balance refunded. Cancellation of the order can be taken up before shipment of the products.

None of the products can be returned or exchanged for any reason and products once sold are not liable for returns or exchange. Any complaints must be raised within 7 days of receipt of the product.

Exception to the above rule is that, when goods are either damaged in transit in an unusable condition or wrong product sent or lost in transit, we will replace them with a new product as early as possible.

All our products are made using safe ingredients. However, customers are requested to do a patch test before they use the product and if any irritation or red patches appear, they are advised to discontinue use of the products.

These products being natural products, are likely to react to environmental factors like heat, cold etc and may either solidify or become liquid. Though we take utmost care, these are factors beyond our control.

Any damage to the shipment should be brought to our notice immediately with photo images / videos for us to take it up with the courier company. If the shipment is totally damaged, customers are advised to reject/return the shipment.

Modification / Cancellations to Order:

An order placed cannot be modified. Similarly, if the customer desires so, an order can be cancelled before shipment. Once it is shipped, it cannot be cancelled, and it can be cancelled only when it is returned to our office. In such cases the order value will be refunded after deducting the courier charges and payment gateway charges as applicable (both ways). The refund will be done within 15 days from the date of cancellation.

4Summerrs Exotic Ayurrveda LLp will be regularly sending email updates regarding the orders received / shipped / shipping updates etc. So, we request our customers to keep the filters of your email settings appropriately so that you receive such emails from us. 4Summerrs Exotic Ayurrveda LLp will not be responsible for such mails not received in case of wrong set up of email settings at the customers’ end.

All product or Order related queries are to be raised only with info@4summers.com and whatsapp. Instagram and FB are only a marketing medium and handled by a different team. While we try and address this to the extent possible in those social medias, referred above, customers are advised to raise the issues only with info@4summers.com and whatsapp. We prefer to avoid discussing specific issues on Instagram / Facebook as every query requires time to check and resolve.

All queries are generally replied within 5 business days and if there is a delay, the customers will be informed, especially when external dependencies like checking with Payment Gateway / Courier partner / or any other agencies is to be done.

All disputes are subject to Pune jurisdiction.

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